Who are the Enfield Youth Justice Service?

At Enfield Youth Justice Service, we offer personalised, victim centred support that is shaped around your needs.
You will be supported by staff who are trauma informed and trained in Restorative Justice, ensuring your experience is approached with care, sensitivity, and understanding. In line with the Victims’ Code of Practice, we will make sure you are kept informed and offered appropriate support throughout your involvement with the service.

You will be offered the opportunity to complete a Victim Impact Assessment (VIA) with a dedicated victim worker. This gives you the chance to explain how the offence has affected you and what support you may need.

As part of this assessment, we will work with you to develop a support plan tailored to you. This may include referrals or signposting to specialist support services, and advocacy on your behalf where needed, to help ensure your views
and needs are fully considered.

THE VICTIMS’ CODE OF PRACTICE

The Victims’ Code of Practice sets out the rights you are entitled to as a victim of crime. It explains the minimum standard of service that criminal justice organisations must provide to ensure you are treated with fairness, respect, and dignity.

The Code aims to make sure you are kept informed about your case, understand the support available to you, and are given opportunities to have your voice heard. It applies whether a crime has been formally reported and regardless of the outcome of the case. You can find more detailed information about the Victims’ Code by following the link or scanning the QR code.
Code of Practice for Victims of Crime in England and Wales (Victims' Code) - GOV.UK

IF YOU ARE IN IMMEDIATE DANGER, PLEASE CALL 999. TO REPORT A NON-EMERGENCY INCIDENT PLEASE CALL 101
ALTERNATIVELY, YOU CAN REPORT CRIME ONLINE: Report | Metropolitan Police

SUPPORT AVAILABLE WHEN A YOUNG PERSON HAS COMMITTED AN OFFENCE AGAINST YOU

If a child or young person (aged 10-18) has committed an offence that has affected you, the Youth Justice Service works to help
them understand the harm caused and to make amends where possible.
Victim and Restorative Justice (RJ) Worker A Victim and RJ Worker can support restorative approaches that focus on your voice and your experience. This includes working with the young person to help them understand the impact of their actions on you and
others.
If you choose to take part, this may involve:
• Receiving a letter of apology or explanation from the young person, or
• Taking part in a restorative meeting so the young person can apologise directly to you, with professional support in place.

You are never required to take part in the restorative justice process, and your wishes will always be respected. If have the right to change your mind if you wish.

Case Manager
The young person will be supported by a Case Manager who oversees their
order or out of court outcome. The Case Manager works with the young
person to deliver interventions aimed at reducing re offending and
preventing further harm to you or the wider community.

Group Work
Some young people take part in group sessions designed to help them
understand how offending behaviour affects victims and to encourage
positive decision making.

Reparation
Where appropriate, the young person may be required to complete
reparation. This allows them to give back by doing something constructive
for the community or, in some cases, supporting a charity chosen by you.

Contact Us:
If you would like more information about restorative justice, reparation, or the outcomes achieved through youth justice interventions, please contact the Youth Justice Service on 0208 379 5800