Who are the Enfield Youth Justice Service?

At Enfield Youth Justice Service, we offer personalised, victim centred support that is shaped around your needs.
You will be supported by staff who are trauma informed and trained in Restorative Justice, ensuring your experience is approached with care, sensitivity, and understanding. In line with the Victims’ Code of Practice, we will make sure you are kept informed and offered appropriate support throughout your involvement with the service.

You will be offered the opportunity to complete a Victim Impact Assessment (VIA) with a dedicated victim worker. This gives you the chance to explain how the offence has affected you and what support you may need.

As part of this assessment, we will work with you to develop a support plan tailored to you. This may include referrals or signposting to specialist support services, and advocacy on your behalf where needed, to help ensure your views
and needs are fully considered.

YOUR RIGHTS AS A VICTIM OF CRIME

The Victims’ Code of Practice sets out the rights you are entitled to as a victim of crime. It explains the minimum standard of service that criminal justice organisations must provide to ensure you are treated with fairness, respect, and dignity.

The Code aims to make sure you are kept informed about your case, understand the support available to you, and are given opportunities to have your voice heard. It applies whether a crime has been formally reported and regardless of the outcome of the case. You can find more detailed information about the Victims’ Code by following the link or scanning the QR code.
Code of Practice for Victims of Crime in England and Wales (Victims' Code) - GOV.UK

IF YOU ARE IN IMMEDIATE DANGER, PLEASE CALL 999. TO REPORT A NON-EMERGENCY INCIDENT PLEASE CALL 101
ALTERNATIVELY, YOU CAN REPORT CRIME ONLINE: Report | Metropolitan Police

SUPPORT AVAILABLE WHEN YOU ARE A VICTIM OF CRIME

If you were a victim of crime, the Youth Justice Service will work with the person that caused you harm to make amends where possible.

Youth Justice Victims Support Worker will support you and ensure your voice and experience have been heard when working with the person that caused you harm.
This includes working with the person to help them understand the impact of their actions on you and others.

If you choose to take part, this may involve:
• Receiving a letter of apology or explanation from the person.
• Taking part in a restorative meeting (the person that caused you harm in a safe space with a Victim Support Worker so they can apologise directly to you).
• Where appropriate, the person (if under 18) may be required to complete reparation (an activity to give back to the community to repair the harm caused). You will be able to influence the type of activity. This allows them to give back by doing something constructive for the community or, in some cases, supporting a charity chosen by you.

Your engagement in taking part in the restorative process is voluntary and it is your choice. You have the right to change your mind if you wish.

Contact Us:
If you would like more information about restorative justice, reparation, or the outcomes achieved through youth justice interventions, please contact the Youth Justice Service on 0208 379 5800