Signposting and Referral for Young Victims

The below Youth Victim directory has information and contact details on various service providers of advice and support.

Catch 22

County Lines Support
Providing specialist support service for children, young people and their families who are criminally exploited through county lines.

County Lines Support | Catch22

Email: countylinessupport@catch-22.org.uk

London: Sandra.Baah@catch-22.org.uk

St. Giles
Support and Employment for young people. They provide support to address issues such as poverty, bad housing, gang involvement and substance misuse. They also support whole families to help them address underlying issues, build resilience and independence.
Enfield & Barnet Mental Health Services
Enfield and Barnet MIND have merged to bring together their expert teams to provide services supporting adults with wellbeing, advocacy, therapy, training, and advice. Their services work during the day and evening so we can be available when they are needed.
MIND Enfield & Barnet
Kooth

Kooth offers free, safe and anonymous support for anyone aged 13+ who needs help with their mental health. You can chat with counsellors, join mini-activities, journalling, podcasts and more.

Home – Kooth

Self-referral: https://www.kooth.com/signup/available-in-many-areas

Papyrus

Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

Criminal Injuries Compensation Authority
A government resource who provides Financial compensation for criminal injuries for victims of crime.
Embrace
They specialise in giving emotional support and counselling to young people and their families. They also provide support and counselling within schools to children who’ve witnessed or have been victims of crime.
London Gang Exit
For anyone aged 16-24 – both male and female – who are affected by violence, criminally or sexually exploited. Recognises the blurring of lines between victim and perpetrator as well as traditional boundaries of young person and adult. It additionally provides one-to-one caseworker support.
London Victim & Witness Service
Victim and Witness Service who provide free, confidential and independent support for victims and witnesses of crime in London. They work alongside Victim Support.
My Support Space
An online resource designed by the independent charity Victim Support to help you manage the impact that crime has had on you. For people aged over 16 who have experienced crime and need help to cope and move forwards.
VESS London (Violent and Exploitation Support Service)

Provide long term trauma-informed support to children & young people in London affected by violence and exploitation.

referrals@saferlondon.org.uk.

020 3911 9391 (open 9am-10pm Mon to Fri; 2pm-10pm Sat & Sun)

Victim and Witness Information
Provides information and support for victims and witnesses following a crime. This includes young victims and witnesses of crime.
Victim Support

They provide support and help anyone affected by crime. Not only those who experience it directly, but also their friends, family and any other people involved.

It doesn’t matter when the crime took place, or whether you’ve reported it to the police. Anyone can get our help at any time, 24 hours a day, seven days a week.

Victim support are independent from the police, and their support is free and confidential.

08081689111 – 24/7

Home – Victim Support

Advance - Young Londoners Victim Service

Working alongside Catch 22, London Youth and Kooth, Advance offers  13–18-year-old girls and young women, who reside in London one-to-one, emotional and practical support.

Young Londoners Victim Service – Advance Charity

Cornerstone Engagement

Provides holistic support and aspirational opportunities to at-risk, disadvantaged young people and families, empowering them to achieve personal and social growth, educational success, and improved employment opportunities.

https://cornerstoneengagement.org/

Email: info@cornerstoneengagement.org

Phone: 07958 239 860

Empower/Safer London

Providing dedicated support to those who are at risk of, or who have experienced sexual abuse/exploitation, and/or criminal exploitation. Also support to parents & carers whose loved ones have experienced child exploitation or been impacted by violence.

Telephone: 020 7021 0301

Email: referrals@saferlondon.org.uk

Galop

Supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse. Also support young people who are experiencing or worried about abuse.

0800 999 5428

 Email: help@galop.org.uk

www.galop.org.uk

Karma Nirvana
This service is for those who have experienced or in fear of Honour Based Abuse and/or Forced Marriage. Since 1993 they have helped thousands of girls, women and men across the UK. They tell them about services that are available, help them find safe, temporary accommodation. They discuss ways to make them more safe and secure. And give advice surrounding divorce and/or getting an injunction.

0800 5999 247

9am-5pm Mon-Fri

Helpline – Karma Nirvana

Sister System (SS)

London’s first and only organisation for care-affected girls and young women (13-24 years), offering early-intervention provision to overcome trauma and build resilience. Specialising in working in VAWG (violence against women and girls), for our 98% BME service users, delivering eight co-curated programmes of support.

involve@sistersystem.org

07956 718426/ 0300 102 1803

639 High Road, London, N17 8AA

Hollie Guard App
HollieGuard is a personal alarm, deterrent, evidence catcher and more. Every 5 seconds the platform will update your precise location based on your speed and movement activity to identify where you are once an alert has been raised.
Catch On

Catch On is a free educational resource about Child Exploitation aimed at pupils in Years 7 and 8 (aged 11-13), with additional activities for pupils with special educational needs.

Catch On | Catch22

Email: catchon@catch-22.org.uk

Childline

Childline offers free and confidential support for a wide range of issues, including child abuse, bullying, mental illness, parental separation and/or divorce, teenage pregnancy, substance misuse, neglect, and psychological abuse.

0800 1111 – 24/7

Get Support | Childline

Childnet

For 11–18-year-olds. Helpful information and

guidance on a range of key

online safety topics

including Online bullying,

Privacy settings, Sextortion,

Fake news, Location

services, Gaming,

Phishing/Scams.

London Youth

A charity on a mission to champion and strengthen London’s youth organisations so young people have the opportunities and skills they need to succeed.

Home – London Youth

Telephone: 020 7549 8800

NSPCC

Emotional support for under 18s. NSPCC offers guidance and support on issues affecting children. Their dedicated child protection specialists will be able to advise and take any necessary action.

NSPCC also provide advice on starting family conversations about online safety for children under 18.

0808 800 5000

11am-5pm Mon-Fri

NSPCC Helpline | NSPCC

Keeping children safe online | NSPCC

Young Minds

Is full of advice and information to give young people the tools to look after their mental health. Empowering parents and professionals to be the best support they can be to the young people in their lives.

YMCA
To support young people with housing, support and advice, training and education, youth work & wellbeing.

020 3886 1000

www.ymcalondoncan.org

Signposting and Referral for Parents of Victims

The below Parents of Victims directory has information and contact details on various service providers of advice and support.

Embrace
They specialise in giving emotional support and counselling to young people and their families. They also provide support and counselling within schools to children who’ve witnessed or have been victims of crime.
https://embracecvoc.org.uk/therapeutic_support/
National Crime Agency's CEOP

National Crime Agency’s CEOP Education team aim to help protect children and young people from online child sexual abuse.

CEOP Education

Email: ceopeducation@nca.gov.uk

Victim and Witness Information
For relatives of those who have been a victim of a crime. They provide advice for families to understand what to expect if someone close to them is the victim of a crime and how the police can help.
Victim Support

Victim Services who provide Support for Parents whose child has been a victim or witness of crime.

It doesn’t matter when the crime took place, or whether you’ve reported it to the police. Anyone can get our help at any time, 24 hours a day, seven days a week.

08081689111 – 24/7

Support for parents – Victim Support

Family Based Solutions

They offer 4-weekly Parent support sessions and work collaboratively with the whole family and wider support networks to end the cycle of abuse and repair family relationships.

They work with families using the solution focused approach which gives the family full control in the direction of the work.

https://familybasedsolutions.org.uk/

Phone: 020 8363 6262

Email: admin@familybasedsolutions.org.uk

Young Minds
A guide for parents of those experiencing domestic violence and abuse. They empower parents and professionals to be the best support they can be to the young people in their lives.
Action for Children

Parenting programmes support families and caregivers of 0-19 year olds, around the UK. They’re designed to help parents and children bond, learn, or overcome difficulties.

Parenting support services | Action For Children

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday).

Coram Family Lives

We offer a comprehensive suite of resources, including our national helpline, online chat, WhatsApp and email support service. We have online advice articles and a wide range of free online parenting courses.

Cornerstone Engagement

Provide holistic support and aspirational opportunities to at-risk, disadvantaged young people and families, empowering them to achieve personal and social growth, educational success, and improved employment opportunities.

https://cornerstoneengagement.org/

Email: info@cornerstoneengagement.org

Phone: 07958 239 860

London Victim & Witness Service

London’s victim support service, offering help and advice to family of victims. They work alongside Victim Support.

NSPCC

Parental advice and support for their children who have experienced violence or abuse. NSPCC offers comprehensive support for parents and carers, including advice, helplines, online resources, and guidance on child safety, mental health, and family wellbeing.

Safer London

At Safer London we have family Caseworkers who can work with you on a 1-1 basis, to build your confidence and give you the skills to protect your children from harm.

Parents & Carers – Safer London

Signposting and Referral for Adult Victims

The below Adult Victim directory has information and contact details on various service providers of advice and support.

St. Giles
They provide support to address issues such as poverty, bad housing, gang involvement and substance misuse. They also support whole families to help them address underlying issues, build resilience and independence.
Enfield & Barnet Mental Health Services

Enfield and Barnet MIND have merged to bring together their expert teams to provide services supporting adults with wellbeing, advocacy, therapy, training, and advice. Their services work during the day and evening so we can be available when they are needed.

MIND Enfield & Barnet
Catch 22

Catch 22’s needs-focused services empower victims and witnesses to cope and recover from the impact of crime and anti-social behaviour, by providing a range of support including emotional and practical guidance, advocacy and advice.

Online referral:

Victim services | Catch22 (catch-22.org.uk)

Criminal Injuries Compensation Authority
A government resource who provides Financial compensation for criminal injuries for victims of crime.
0300 003 3601
London Victim & Witness Service

Free, confidential and independent support for victims and witnesses of crime in London. They work closely with Victim Support.

Phone: 0808 168 9291

Home – London Victim and Witness Service

London Victim & Witness Service

Victim and Witness Service who provide free, confidential and independent support for victims and witnesses of crime in London. They work alongside Victim Support.

0808 168 9291

8am-8pm Mon-Fri

Support – London Victim and Witness Service (londonvws.org.uk)

My Support Space
An online resource designed by the independent charity Victim Support to help you manage the impact that crime has had on you. for people aged over 16 who have experienced crime and need help to cope and move forwards.
Victim and Witness Information
Provides information and support for victims and witnesses following a crime. This includes young victims and witnesses of crime.
Victim Support

They provide support and help anyone affected by crime. Not only those who experience it directly, but also their friends, family and any other people involved.

It doesn’t matter when the crime took place, or whether you’ve reported it to the police. Anyone can get our help at any time, 24 hours a day, seven days a week.

08081689111 – 24/7

Home – Victim Support

Empower/Safer London

Providing dedicated support to those who are at risk of, or who have experienced sexual abuse/exploitation, and/or criminal exploitation. Also support to parents & carers whose loved ones have experienced child exploitation or been impacted by violence.

Telephone: 020 7021 0301

Email: referrals@saferlondon.org.uk

Family Based Solutions

Works with the whole family and wider support networks to end the cycle of abuse and repair family relationships. Also holds parent support groups weekly.

Email: admin@familybasedsolutions.org.uk

https://familybasedsolutions.org.uk/

Phone: 02083636262

FOR HER Domestic and Sexual Violence Support

For those experiencing domestic violence or have experienced sexual violence, there are a wealth of support options out there for you. They have collected a list of services in the London area, we also have domestic abuse and sexual violence helplines and live chats, and mobile apps you can access.

This service also connects women who have been victims of Domestic Abuse with circles of support.

Galop

Supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse.

0800 999 5428

Email: help@galop.org.uk

www.galop.org.uk

Karma Nirvana

This service is for those who have experienced or in fear of Honour Based Abuse and/or Forced Marriage. Since 1993 they have helped thousands of girls, women and men across the UK. They tell them about services that are available, help them find safe, temporary accommodation. They discuss ways to make them more safe and secure. And give advice surrounding divorce and/or getting an injunction.

0800 5999 247

9am-5pm Mon-Fri

Helpline – Karma Nirvana

NAPAC

The National Association for People Abused in Childhood (NAPAC) is the UK’s only dedicated national support service for adult survivors of all forms of childhood abuse. Their mission is to provide specialist, confidential support that empowers survivors to heal and thrive.

Support for people abused in childhood (18+).

0808 801 0331

10am-9pm Mon-Thu

10am-6pm Fri

NAPAC – Supporting Recovery From Childhood Abuse

PAC-UK

Support for those experiencing Child to Parent Abuse. As well as group sessions, they provide intensive one-to-one support to parents and carers experiencing child to parent violence. These are aimed at helping them manage out of control or violent behaviour through Non-Violence Resistance strategies. Sessions can be tailored to individuals and are facilitated by a qualified therapist or an accredited Non-Violence Resistance practitioner in either a clinical setting or their family home.

0300 1800 090

10am-4pm Mon,Tues,Fri

10am-7:30pm Wed,Thur

PAC-UK | Child to Parent Violence Services

PEGS - Parental Education Growth Support

For those experiencing Child to Parent Abuse.

They have developed a range of virtual services for parents to enable access from anywhere in the UK. As well as our team-led services, they have also built up a strong online peer community to ensure they can talk in a safe space with others in a similar situation.

Online referral:

Child to parent abuse | Parental Education Growth Support (PEGS) (pegsupport.co.uk)

Rape Crisis

A free phone and online chat service for anyone aged 16+ in England and Wales who has been affected by rape, child sexual abuse, sexual assault, sexual harassment or any other form of sexual violence.

0808 802 9999 – 24/7

https://rapecrisis.org.uk/get-help/want-to-talk

Refuge
Domestic Abuse female victims 16(+) providing vital support and services to women and children experiencing domestic violence. They provide help with Emergency Accommodation, support services, awareness and prevention, helpline.
Respect - Men's Advice Line
An advice line to support men (aged 16+) affected by domestic abuse. They have a hub which was created to help you find contacts to your local male victim’s domestic abuse service, access refuges / safe houses for male victims, and find a range of services offering specialised support for other areas of need including housing and homelessness, immigration, mental health and wider.
0808 8010327
Sister System (SS)

London’s first and only organisation for care-affected girls and young women (13-24 years), offering early-intervention provision to overcome trauma and build resilience. Specialising in working in VAWG (violence against women and girls), for our 98% BME service users, delivering eight co-curated programmes of support.

involve@sistersystem.org

07956 718426/ 0300 102 1803

639 High Road, London, N17 8AA

Cranstoun

Male victim service Hertfordshire/London – Westminster.

Offering a range of immediate safety and support advice, emotional support, and ongoing personalised support to assist individuals to increase their safety and improve their health and wellbeing. As part of this, they provide a 12-week trauma-informed programme.

Monday to Friday 9am-5pm.

The staff work with you on a range of platforms phone/online or at an accessible community organisation.

Phone: 0203 326 8764

Email: wmvs@cranstoun.org.uk

Website: Male Victims Service | Cranstoun

Hollie Guard App

HollieGuard is a personal alarm, deterrent, evidence catcher and more. Every 5 seconds the platform will update your precise location based on your speed and movement activity to identify where you are once an alert has been raised.

National Stalking Helpline
For victims of Stalking/Harassment.
Operated by the Suzy Lamplugh Trust, the National Stalking Helpline gives practical information, support, and advice on risk, safety planning and legislation to victims of stalking, their friends, family, and professionals working with victims.

0808 802 0300

9:30am-8pm Mon,Wed

9:30am-4pm Tues,Thur,Fri

Ways to contact us | Suzy Lamplugh Trust

National Homicide Service
Guidance, advocacy & support through the CJS, practical support i.e. financial affairs & housing issues, trauma & bereavement counselling.